No experience with this particular hotel but I’ve never seen a hotel balcony in Bangkok/Pattaya that didn’t have an ashtray on it. Where did you read that they won’t allow smoking on the balcony? I’d be very surprised if they have such a rule.

Dear forum members,   I’m traveling to Thailand in early October, primarily to get some dental work done, but also, of course, to meet ladyboys.   I booked the balcony suite with a view of the lake. But now, after the fact, I’ve read that smoking is supposedly prohibited, even on the balcony.   Has anyone had any experience with this and can clarify the situation for me?   Thank you very much for your help.   Best regards, Joey  

They have a vpn detection module now. I assume someone in the past have been using a vpn to post NSFW content or something like that.

Inviato dal mio SM-S928B utilizzando Tapatalk

I occasionally have problems in SG using a VPN, absolutely no issues without it. 
Currently in Australia and those pages would not load. I thought it was the U16 media thing, so tried using a VPN to base myself in Singapore, still would not work. 
Closed the VPN and tried opening on a new tab and voila! 
Don't know why the old tabs had a problem, but just closed them and moved on. 

It seems some user servers allow it others do not. Not much more we can do but still looking into it.
PM me the information here and I will look into it and see about the change.